Refund Policy

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If you've been charged twice for an amount totaling 399 INR, you can expect a refund within 3 working days. This refund process typically involves the reversal of the duplicate charge, ensuring that you're only billed the correct amount for your transaction. It's a standard procedure aimed at rectifying any billing errors promptly and ensuring that your financial accounts remain accurate. Within the specified timeframe, the necessary steps will be taken to process the refund and credit the appropriate amount back to your account. This ensures that you're not unfairly burdened with an incorrect charge and that your financial records reflect the correct transactions. Rest assured, the refund process is designed to be efficient and to swiftly resolve any discrepancies in your billing statements. 

And we want to inform you that once a premium subscription has been purchased, we are unable to provide refunds. This policy ensures that we can maintain the integrity of our subscription services and continue to provide high-quality experiences to our users.

We understand that circumstances may arise where a user may wish to cancel their subscription, but unfortunately, due to the nature of our service, we are unable to accommodate refund requests once a purchase has been made. We strive to be transparent about this policy to ensure that our customers are fully informed before making a purchase decision.

If you have any questions or concerns regarding our return policy, we encourage you to reach out to us. Our team is here to assist you and address any queries you may have. Your satisfaction is important to us, and we are committed to providing excellent customer service.

Thank you for your understanding and cooperation in this matter. We appreciate your support and look forward to serving you. If you have any questions concerning our return policy, please us at:

support@folkus.app